If you are traveling as part of a group or as a splinter reservation, always get the name of an Executive Casino Host with whom your junket representative has a strong working relationship, who will be present during your stay. Upon your arrival contact your on property Executive Host and develop a nice rapport. Some time during your stay contact them again just to say hello and report on how your trip is going. It is certainly helpful if a problem arises, you need a contact and they know who you are. To contact your host, pick up a house phone and ask the operator to connect you. If they are not available ask them to connect you to VIP Services. Also, make sure that you have a cell phone number for your Junket Representative in case of any emergency. Today they all carry phones and are usually available 24/7.
We at CAC wish you the very best of luck on your next visit to a casino and hope your stay is memorable.
Contact us directly with any further questions.